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General terms and conditions

General terms and conditions of the company HP-TEC  Products §1 Validity towards entrepreneurs and definitions of terms (1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order. (2) “Consumer” within the meaning of these terms and conditions is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity. §2 Conclusion of a contract, storage of the contract text (1) The following regulations regarding the conclusion of the contract apply to orders via our internet shop http://www.hp-tec-produkte.de. (2) If the contract is concluded, the contract is concluded with the following company:

Markus Hechtfischer HP-TEC GmbH Kirchenlamitzerstraße 100 95213 Münchberg

(3) The presentation of the goods in our online shop does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract. The offer is accepted in writing or in text form or by sending the ordered goods within one week. If the deadline has expired without result, the offer is considered rejected. (4) When an order is received in our online shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the ordering procedure provided in our online shop. The order takes place in the following steps:

1) Select the desired goods 2) Confirm by clicking on the “Add to shopping cart” buttons 3) Check the information in the shopping cart 4) Press the “Checkout” button 5) Register in the online shop after registering and entering the registration details (email). address and password). 6) Checking or correcting the respective data entered. If necessary, enter the shipping address and confirm it by clicking the “Continue” button. 7) Select payment method and confirm it by clicking the “Continue” button. 8) Select shipping options and confirm them by clicking the “Continue” button. 9) Check the data again (shopping cart, billing address, shipping address, shipping option, payment method and breakdown of the invoice amount). 10) Confirm that you have read the terms and conditions by checking the box. 11) Binding submission of the order by clicking the “Buy” button

Before the order is bindingly sent, the consumer can go back to the website on which the customer’s information is recorded and correct input errors by pressing the „Back“ button in the Internet browser he is using and after checking his details Closing the internet browser will cancel the ordering process. We confirm receipt of the order immediately by an automatically generated email (confirmation of receipt). This does not constitute acceptance of the offer. Acceptance of the offer takes place in writing, in text form or by sending the ordered goods within one week. (5) Storage of the contract text for orders via our online shop: We save the contract text and send you the order data and our general terms and conditions by email. You can view the terms and conditions at any time at http://www.hp-tec-produkte.de/agb.html. You can view your past orders in our customer area under My Account –> My Orders. §3 Prices, shipping costs, payment, due date (1) The prices stated include statutory sales tax and other price components. In addition, there are any shipping costs. (2) The consumer has the option of paying in advance. (3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract. §4 Delivery (1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for immediate dispatch. (2) If the consumer has chosen to pay in advance, we will not ship the goods before receipt of payment. §5 Retention of title We reserve ownership of the goods until the purchase price has been paid in full.

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§6 Right of withdrawal Right of withdrawal You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or – if the item is left to you before the deadline – also by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (similar for recurring deliveries

he goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 Para. 1 and 2 EGBGB as well as our obligations in accordance with § 312g Para. 1 Sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To meet the cancellation deadline, it is sufficient to send the cancellation or the item in a timely manner. The revocation must be sent to:

HP-TEC GmbH Markus Hechtfischer
Kirchenlamitzerstrasse 100
95213 Münchberg
Email info@hp-tec-produkte.de
Fax +49 9251 8503 87

Consequences of revocation In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be returned. If you are unable to return or return the received service and benefits (e.g. usage advantages) or only partially or only in a deteriorated condition, you must pay us compensation. You only have to pay compensation for the deterioration of the item and for any use made if the use or deterioration is due to handling of the item that goes beyond checking the properties and functionality. “Testing the properties and functionality” means testing and trying out the respective goods, as is possible and usual in a store. Transportable items are to be returned at our risk. You have to bear the regular costs of returning the goods if the goods delivered correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or, if the price of the item is higher, you have not yet received the consideration or one at the time of cancellation have made the contractually agreed partial payment. Otherwise, the return is free for you. Items that cannot be sent as parcels will be picked up from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you when you send your cancellation declaration or the item, and for us when we receive it. End of revocation

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§7 Contractual regulation regarding return costs in the event of cancellation If you make use of your right of cancellation, the following agreement applies in accordance with Section 357 Paragraph 2 of the German Civil Code (BGB), according to which you have to bear the regular costs of return if the delivered item Goods correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if you have not yet provided the consideration or a contractually agreed partial payment at the time of cancellation if the price of the item is higher. Otherwise, the return is free for you. §8 Contract language The only contract language available is German. Status of the General Terms and Conditions Jan. 2014 Source reference: see legal information